NetWex IP based telecom systems are built from the Asterisk powerful software systems. Asterisk is often referred to as “the open source PBX” and it’s true that one can use Asterisk to build a PBX. In fact, we’ve done just that with our line of turnkey NetVoice Solutions. But an IP PBX is only one of many telecom service applications you can build with NetVoice. The limits of NetVoice are the limits of your imagination. Here we have outlined a number of the most common solutions designed with NetVoice. We invite you to explore the power of NetWex NetVoice and to see what you can build.

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PBX

Asterisk was originally built as a PBX and today represents an astonishing 18% of global market for business telephone systems. The base feature set includes many of the most popular and powerful PBX functions. Tapping the power of Asterisk requires some knowledge of Linux, telephony, basic script programming and IP networking. For those who would rather point and click than compile and script, NetWex offers NetVoice a complete IP PBX system based on Asterisk.

Gateway

Gateways connect legacy phone equipment (PBXs, ACDs, voicemail systems, etc.) to modern VoIP systems and services. NetVoice supports many different communications protocols from both the modern world of VoIP and from the legacy PSTN. This makes it a powerful tool for building gateways and protocol converters.



NetVoice applications that connect with legacy telephony systems (PBXs or the PSTN) require telephony interface hardware. Small system generally use analog or ISDN BRI connections. Larger systems (more than 12 lines) frequently use T1, E1 or J1 digital connections. If you’re new to telephony, check out the NetVoice telephony by clicking the “More” link below.

Voicemail

NetVoice’s integrated voicemail application allows integrators to replace proprietary legacy voicemail systems with NetVoice-based solutions at a fraction of the cost. NetVoice’s voicemail can be implemented as a basic stand-alone system or can act as the front end to a Unified Messaging system, storing message using IMAP or ODBC. Building a voicemail server is simple and requires only a bit of dialplan scripting.



IVR

Interactive Voice Response (a.k.a. IVR) allows companies to save money and eliminates manual repetitive tasks. NetVoice makes it easy to build IVR applications that respond to tone or speech input from the caller. NetVoice’s support for data access of over HTTP and ODBC makes integrating the IVR with the data stores simple and reliable.



Conference

NetVoice’s “MeetMe” conference bridge application allows you to build sophisticated multi-party conference applications with only a few lines of Dialplan script. Capable of scaling to hundreds of parties, NetVoice-based conference servers represent one of the most compelling values of NetVoice.



Call Center ACD

Automatic Call Distributors (ACDs) allow call centers to handle thousands of simultaneous calls, routing them to agents based on caller input, dialed number, load and other factors. ACD systems typically cost tens if not hundreds of thousands of dollars and require specialized training to install and operate. With NetVoice you can build a powerful ACD for the cost of the server hardware and phones.

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